In the original packaging with swing tags attached
HOW DO I RETURN?
Complete the Returns form that is on the back of your order. If you do not have this, please email
Place goods into a secure courier bag
Make sure our returns address is on the outside of the bag; America's Cup 36 Store, 474-476 New North Road, Kingsland, Auckland 1021, New Zealand
Go to your local post office, buy postage to the above address. We strongly recommend using a tracked service and holding on to the receipt until the goods have been signed for as America's Cup 36 Store is not liable for any lost parcels.
HOW SOON WILL I GET MY REFUND?
Once your order is received and inspected the returns team will process this through our system and any credits will normally take 1-3 working days.
Replacements will be processed through the system and where possible will be dispatched on the same day.
What items are non-refundable?
Any free gift or promotional item
Free Delivery to New Zealand
If you are shipping to NZ - No Charge!
Order Cut-off 3pm NZT
Orders placed before 3pm NZT processed same day.
30 day returns policy
Unwanted or want an exchange? You have up to 30 days to make that decision.