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NEW ZEALAND - CourierPost FREE NZ Shipping with all orders
Estimated delivery time for this service is 1 – 2 working days. Please allow an extra 1-2 days for rural deliveries.
AUSTRALIA - CourierPost $15 (FREE with orders over $150 nzd)
Estimated delivery time for this service is 2 – 4 working days. Please allow an extra 1-2 days for rural deliveries.
WORLDWIDE – DHL $30 (FREE with orders over $250 nzd)
Estimated delivery times vary. Please allow 4-5 workings day from dispatch.
Orders delivered to addresses outside New Zealand may incur import duties and taxes. These costs are not included in prices displayed on the 36th America's Cup Official Store. Any import duties and taxes are the responsibility of the customer and in some cases will need to be fully paid before delivery can be finalised depending on the importing country. Some deliveries may be delayed by the importing countries customs due to inspections. These are unfortunately out of the control of the 36th America's Cup Official Store and our delivery partners.
Here at the 36th America's Cup Official Store we only use tracked delivery services. The most appropriate delivery partner will be chosen at the time of dispatch and you will receive your tracking link in your dispatch email.
WHAT ITEMS CAN I RETURN?
Within 30 days of receipt of your shipment
Must be in original condition
Unwashed and unworn
In the original packaging with swing tags attached
HOW DO I RETURN?
Complete the Returns form that is on the back of your order. If you do not have this, please email
Place goods into a secure courier bag
Make sure our returns address is on the outside of the bag; America's Cup 36 Store, 474-476 New North Road, Kingsland, Auckland 1021, New Zealand
Go to your local post office, buy postage to the above address. We strongly recommend using a tracked service and holding on to the receipt until the goods have been signed for as America's Cup 36 Store is not liable for any lost parcels.
HOW SOON WILL I GET MY REFUND?
Once your order is received and inspected the returns team will process this through our system and any credits will normally take 1-3 working days.
Replacements will be processed through the system and where possible will be dispatched on the same day.